Jallad | Services

Home > Services > Field and Shop Service

Field and Shop Service

At M. Ezzat Jallad & Fils S.A.L, we offer a complete range of Field and Shop Services to keep your Caterpillar machines running smoothly and efficiently. Whether you need on-site assistance or prefer in-house repairs, our skilled technicians provide top-notch support for your equipment.

The Best of Both Worlds - Customized Solutions

We understand that each customer's needs are unique. That's why we offer customizable solutions that combine Field and Shop Services to best suit your requirements. Whether you need on-site diagnostics, preventive maintenance, or comprehensive in-house repairs, we've got you covered.

Contact us today to discuss your equipment service needs and discover how our Field and Shop Services can optimize the performance and longevity of your Caterpillar machines.

Field Service

Maximize uptime and productivity with our 24/7 comprehensive field service solutions delivered by our skilled technicians. We bring expertise directly to your job site, offering swift diagnostics, repairs, and maintenance to ensure your Caterpillar equipment operates at its peak performance.

Shop Service

Experience our top-quality equipment maintenance and repair services at our state-of-the-art workshop. Equipped with the latest tools and technologies, our service team guarantees that your machines receive the care they deserve, ensuring they perform reliably and efficiently.

Preventive Maintenance

Ensure the longevity of your equipment with our proactive preventive maintenance solutions. It's a strategic advantage, saving on repair costs and maximizing your machine performance. Experience the convenience of maintenance performed by your dealer with the right parts, right on time, right at your machine.

Why Choose Our Field Services:

Factory-Trained Technicians: Our technicians undergo precise training and are certified by Caterpillar, ensuring their expertise in handling all Caterpillar products.
Genuine Parts: You can rely on genuine Caterpillar parts to ensure the quality, performance, and longevity of your machines.
24/7 On-Site Support: Our intervention at your job sites effectively reduces downtime, ensuring convenient maintenance and repair solutions.
Service Response Time Guarantee: Our technician will arrive at your site within 24 hours of the promised visit date. If this timeframe is not met, a complimentary TA1 inspection will be conducted on your unit.

Safety Culture

Preventive maintenance

Field Service

Workshop

On site support

Field service refers to the on-site support and assistance provided by our skilled technicians and service professionals.

When you opt for our field service, our team comes directly to your location to address equipment maintenance, repairs, and other technical needs.

This ensures prompt and efficient resolution of issues, minimizing downtime and disruptions to your operations.

Whether it's troubleshooting, routine maintenance, or urgent repairs, our field service is designed to bring expertise directly to your site, offering a convenient and responsive solution for maintaining the optimal performance of your equipment.

For round-the-clock assistance, we invite you to reach out to our dedicated support team at +961 111 111.

Our 24/7 hotline ensures that help is just a call away, providing you with the support you need anytime, day or night. Your satisfaction and peace of mind are our top priorities, and we are here to assist you whenever you require our expertise. Don't hesitate to contact us – we're ready to help around the clock.

In critical situations where swift and effective response is imperative, our Emergency Intervention Services are designed to address urgent needs across various industries. Whether it's in mining, machine operations, genset management, or marine environments, we specialize in providing rapid and reliable solutions to mitigate risks and minimize downtime.

Our marine repair services are delivered by a team of certified technicians, highly skilled and continuously trained in the intricacies of marine systems.

With recognized qualifications and a commitment to ongoing learning, these experts efficiently diagnose and resolve issues, ensuring your vessel receives top-tier care. Adhering to industry standards and regulations, our certified technicians guarantee quality workmanship, providing peace of mind and optimal performance for your maritime operations.

Additional services:

Training programs for operators and maintenance personnel.
Educational resources to enhance equipment knowledge.
Comprehensive inspections to assess the condition of machinery.
Recommendations for preventive maintenance based on inspections.
Upgrading equipment with the latest technology and features.
Retrofitting older models for improved performance.

+ 0 Gold

Service Excellence Medal

+ 0 stars

Customer satisfaction Ratings

+ 0 00

Days from last injury

How can we help you?*

I agree to receive marketing communications from Jallad Group and have reviewed and understand the privacy policy.