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Field and Shop Service

At M. Ezzat Jallad & Fils S.A.L, we offer a complete range of Field and Shop Services to keep your Caterpillar machines running smoothly and efficiently. Whether you need on-site assistance or prefer in-house repairs, our skilled technicians provide top-notch support for your equipment.

The Best of Both Worlds - Customized Solutions

We understand that each customer's needs are unique. That's why we offer customizable solutions that combine Field and Shop Services to best suit your requirements. Whether you need on-site diagnostics, preventive maintenance, or comprehensive in-house repairs, we've got you covered.

Contact us today to discuss your equipment service needs and discover how our Field and Shop Services can optimize the performance and longevity of your Caterpillar machines.

Field Service

Maximize uptime and productivity with our 24/7 comprehensive field service solutions delivered by our skilled technicians. We bring expertise directly to your job site, offering swift diagnostics, repairs, and maintenance to ensure your Caterpillar equipment operates at its peak performance.

Shop Service

Experience our top-quality equipment maintenance and repair services at our state-of-the-art workshop. Equipped with the latest tools and technologies, our service team guarantees that your machines receive the care they deserve, ensuring they perform reliably and efficiently.

Preventive Maintenance

Ensure the longevity of your equipment with our proactive preventive maintenance solutions. It's a strategic advantage, saving on repair costs and maximizing your machine performance. Experience the convenience of maintenance performed by your dealer with the right parts, right on time, right at your machine.

Why Choose Our Field Services:

Factory-Trained Technicians: Our technicians undergo precise training and are certified by Caterpillar, ensuring their expertise in handling all Caterpillar products.
Genuine Parts: You can rely on genuine Caterpillar parts to ensure the quality, performance, and longevity of your machines.
24/7 On-Site Support: Our intervention at your job sites effectively reduces downtime, ensuring convenient maintenance and repair solutions.
Service Response Time Guarantee: Our technician will arrive at your site within 24 hours of the promised visit date. If this timeframe is not met, a complimentary TA1 inspection will be conducted on your unit.