Choose Service
Field and Shop Service
Component Rebuild Center
Customer Value Agreements (CVA)
Repair options
CONDITION MONITORING SOLUTIONS
Training Services
Warranty
Field and Shop Service

At M. Ezzat Jallad & Fils S.A.L, we offer a complete range of Field and Shop Services to keep your Caterpillar machines running smoothly and efficiently. Whether you need on-site assistance or prefer in-house repairs, our skilled technicians provide top-notch support for your equipment.

Component Rebuild Center

Extend the life of your Caterpillar components with our specialized Component Rebuild Center. Our certified technicians carefully rebuild and refurbish essential parts, providing cost-effective solutions while maintaining Caterpillar's renowned quality standards.

Customer Value Agreements (CVA)

We provide three levels of CVA to provide customers with flexible options to suit their equipment management preferences.


From Do-It-Myself preventive maintenance with parts and guidance to Do-It-With-Me technician-performed PMs including parts to the Do-It-For-Me higher level which includes additional repairs and special discounts on parts and labor for repairs and rebuilds.


M. Ezzat Jallad & Fils S.A.L ensures that customers receive the level of support and service that best meets their requirements. 

Repair options

We understand that every business is unique, and each piece of equipment has specific needs. That's why our repair solutions are tailored to your equipment and business circumstances. Your genuine Cat® parts are designed to be rebuilt, offering exceptional durability and longevity. By embracing their reusability, you can extract maximum value and life from your machines backed by our 12-month parts warranty.

CONDITION MONITORING SOLUTIONS

Discover what your machines have been hiding with VisionLink®—our comprehensive fleet management solution for both large and small fleets.

Take control from the comfort of your office and unlock the full potential of your equipment.

Training Services

Empower your team with our comprehensive training services. From operator training to in-depth technical courses, we offer educational programs to enhance skills, safety, and equipment knowledge

Warranty

Our warranty philosophy is to cover your product whether it’s brand-new, certified rebuilt, or used. We can back you up with comprehensive warranty solutions for your Peace-of-Mind, tailored to match your unique operational needs.