Caterpillar Designed Components
Components used to build Cat Wheel Loaders are designed and manufactured to Caterpillar quality standards to ensure maximum performance even in extreme operating conditions. Heavy duty components reduce the risk of premature wear thereby increasing uptime and reduce operating costs over the life of the machine.
Monitoring product health is key to maintaining reliability of any equipment. Many programs offered by your Cat dealer make the tracking of your machine health quick and easy. These programs include Product Link™*, VisionLink™, and S∙O∙SSM Services. * Not all programs are available in all areas. See your Caterpillar dealer for details.
Renowned Cat Dealer Support
From helping you choose the right machine to knowledgeable support, Cat dealers provide the best when it comes to sales and service. Manage costs with preventive maintenance programs like Scheduled Oil Sampling (S·O·S) analysis or comprehensive Customer Support Agreements. Stay productive with best-in-class parts availability. Cat dealers can even help you with operator training to help boost your profits. And when it’s time for machine rebuild, your Cat dealer can help you save even more with Genuine Cat Reman parts, which have the same reliability and warranty as new parts at 40 to 70 percent of the new parts' prices on power train and hydraulic parts.
The H Series features many components which leverage product designs that have delivered reliable and durable machines for generations.
The proven Z-bar linkage with Performance Series Buckets offer excellent penetration into the pile, high breakout forces, good roll back angles and faster dig times. The results are improved tire life, superior fuel efficiency and exceptional production capabilities; all helping to enable a sustainable solution for your business.
C7 ACERT Engine
The Cat C7 engine with ACERT Technology maintains engine performance, efficiency and durability while dramatically reducing emissions. Electronic fuel injection is provided through the well-proven Caterpillar hydraulically actuated, electronically controlled unit injection (HEUI™) system. A wastegate turbocharger, equipped with a titanium wheel for improved durability, combined with air-to-air aftercooling provides consistent high horsepower with increased altitude capability.
The axles are designed to handle extreme applications resulting in reliable performance and extended life. The front axle is rigidly mounted to the frame in order to withstand internal torque loads and still maintain support for the wheel loader. The rear axle can oscillate to ±13 degrees helping to ensure all four wheels stay on the ground providing stability even in the roughest terrain.
The legendary Cat planetary power shift transmission is updated with new shift logic. The downshift from 2 to 1 forward is now based upon torque requirements versus ground speed. This enables operators to use the fully automatic 1-4 mode which saves fuel and improves productivity and comfort. Speed shifts, both up shifts and downshifts have been dramatically improved for improved acceleration, speed on ramps and operator comfort.
Load Sensing Hydraulics
The 962H features a load sensing hydraulic system that automatically adjusts to operating conditions to provide only the hydraulic flow required by the implement for improved fuel efficiency. A new hydraulic valve has been implemented providing improved service access and machine weight distribution. Operators will notice enhanced ease of operation, more rimpull into the pile and an increase in lift force.
Constant Net Horsepower
The Cat C7 engine is electronically configured to provide constant net horsepower at full parasitic load, enhancing productivity and improving fuel efficiency.
With electronic control of the variable speed on-demand fan, temperature levels of the engine coolant, transmission oil, hydraulic oil and air inlet manifold are constantly monitored. This data is used to control and maintain fan speed at the level necessary to maintain normal system temperatures. Controlled fan speed improves fuel efficiency, lowers noise levels and reduces radiator plugging.
The optional Ride Control System improves ride, performance and load retention when traveling over rough terrain. Operators gain confidence moving at higher speeds in load and carry operations decreasing cycle times and increasing productivity. Ride Control also reduces loads induced by travel over rough terrain and can extend the life of structures and drive line components.
Engine Idle Management System
The Engine Idle Management System (EIMS) maximizes fuel efficiency by reducing engine rpm after a selected amount of time. This gives customers flexibility in managing idle speeds for specific application requirements. Four idle control rpm levels are available.
Engine Idle Shutdown
The Engine Idle Shutdown feature automatically shuts down the engine after the machine has been idling for a predetermined amount of time. This saves you fuel and reduces hour accumulation on your machine.
Work Tools for Many Job Site Requirements
An extensive range of work tools and bucket styles are available for the 962H allowing you to be able to customize this machine for your operation. The list includes: Performance Series Buckets (General Purpose, Material Handling, Rock); Specialty Buckets (Multi-Purpose, Side Dump, High Dump, Top Clamp, Waste Handling, Woodchip); Pallet Forks, Forestry Forks (Log and Lumber, Logging, Millyard), Pipe and Pole Forks; Plows (angle or V-style); and Rakes (with or without top clamp).
Performance Series Buckets: Load Easy, Fuel Efficient, Carry More
Performance Series Buckets utilize a system-based approach to balance bucket shape with the machine’s linkage, weight, lift and tilt capacities. Operators benefit from reduced dig times and better material retention; ultimately translating into significant productivity and fuel efficiency improvements.
Lower Operating Costs
Performance Series Buckets feature a longer floor that easily digs through the pile and provides excellent visibility for the operators to see when the bucket is full. Less time digging in the pile results in lower fuel consumption and improved tire life. A unique spill guard protects the cab and linkage components from material overflow.
Performance Series Buckets achieve higher fill factors for your operation - ranging from 100% to 115% depending on the machine application and material type. The buckets feature optimized geometry with a bucket opening matched to the machine’s linkage and incorporate a curved side profile to maximize material retention. The optimized design results in unsurpassed production capabilities. Note: Check with your local Cat dealer for availability of work tools and quick coupler systems.
Improved Machine Performance
Fusion is the patented wheel loader coupler system from Caterpillar. The Fusion™ Coupler System provides performance virtually identical to pin on - with all the flexibility of a quick coupler system. The Fusion Coupler sits back, close-in to the loader arms - minimizing offset and increasing the machine’s performance.
No Loss of Performance
Fusion is designed to integrate the work tool and the machine by pulling the coupler and tool closer in to the loader. As a result, the center of gravity is moved inward, towards the machine. This translates to increased lifting ability when compared to machines equipped with other coupler systems.
An advanced wedging mechanism creates a tight, rattle-free fit. This patented lock up system eliminates play and wear - resulting in a long service life.
A new, open coupler frame design clears sight lines from the operator’s seat, making it easier than ever before to engage and disengage attachments with certainty.
Common Interface Compatibility
The Fusion Coupler System gives you one common interface - eliminating the need for many different couplers from the 924K through the 972H. This expanded machine compatibility not only allows one machine to use a range of work tools, but also allows one work tool to be picked up by machines of many different sizes. Note: Check with your local Cat dealer for availability of work tools and quick coupler systems.
Visibility is excellent to both the front and rear of this machine. Distortion-free flat glass stretches to the floor of the cab for excellent visibility to the bucket. The cab roof has channels which direct rain off the corners of the cab keeping windows clear. An overhang on all sides of the cab protects the operator from glare. An optional rearview camera is available to clearly monitor movement behind the machine.
Entry and Exit
A ladder with self-cleaning steps keeps debris build-up to a minimum. The ladder is inclined for easy entry and exit. Platforms are wide allowing ease of movement to the front or rear of the machine. The cab door opens a full 180° and latches in place to allow safe navigation to the rear of the machine. A vertically split window on the right-hand side of the cab is provided for easy opening and closing.
Cab and Controls
The cab design has been updated for unmatched comfort and efficiency. A new center display combines the Electronic Monitoring System with the gauge cluster which enabled the control panel on the right front ROPS post to be reduced in size for better visibility. The analog-like gauges have green and red zone indicators so operators can easily see if machine systems are within operating range.
Seat and Armrest
The new seat is wider and the headrest is now adjustable for improved operator comfort. It provides automotive-style lumbar support for maximum comfort. The right hand armrest has been optimized for easier adjustment.
Choices of steering systems are available to provide flexibility for your application.
The conventional steering configuration offers a low-effort hand metering unit hydraulic steering system. Load sensing steering directs power through the steering system only when needed. When not steering, more engine power is available to generate rimpull, breakout force, lift force, and results in reduced fuel consumption. The steering column tilts for maximum operator comfort.
Command Control Steering
Command Control Steering is a low effort load-sensing system. Full machine articulation is accomplished with a ±70° turn of the wheel - versus two to three 360° turns of a conventional steering wheel greatly reducing operator fatigue. Steering grip contains the forward/neutral/reverse switch and the upshift/downshift button - allowing the left hand to remain on the steering grip at all times.
Hydraulic Service Center
The hydraulic components are all conveniently located behind the hinged right side access ladder at a new single ground level service center improving safety and reducing service time. Accessible from the service center are the transmission and hydraulic oil filters, brake accumulators, pressure test ports, etc.
Electrical Service Center
The electrical service center provides grouped ground level access to numerous electrical features, enhancing safety and convenience for operators and service technicians. It is conveniently located beneath the left platform for access before entering the cab and contains the maintenance free batteries, hood tilt actuation switch and master switch.
The cooling system is readily accessible for clean out and maintenance. With nine cooling fins per 25.4 mm (1.0 inch) and a perforated grill, most airborne debris entering the system passes through the cooler cores. The hydraulic and A/C cooler cores swing out providing easy access to both sides for cleaning. An access panel on the left side of the cooling package swings down to provide access to the back side of the engine coolant and Air-to-Air After Cooler (ATAAC) and jacket water cooler core.
The Cat sloped “one-piece” tilting hood provides industry-leading access to the engine, and if necessary, the entire hood can be removed with the built-in lift points. With the hood closed, quick checks of engine oil levels and the coolant sight gauge can be completed through the side service doors. Panels located behind the tires lift up and can be removed for additional access.
The 962H is designed to compliment your business plan, reduce emissions and minimize the consumption of natural resources.
- Improved fuel efficiency - less fuel consumed results in lower emissions.
- Machines are built with a 96% recyclability rate (ISO 16714) to conserve valuable natural resources and further enhance machine end of life value.
- Improved operator efficiency through enhanced visibility and reduced noise/vibration levels.
- Product Link family of products and solutions that collect, communicate, store and deliver product and job site information to maximize productivity and reduce costs.
- Major components are rebuildable, eliminating waste and saving money by giving the machine and/or major components a second life - and even a third life.
Your Cat dealer is ready to help you evaluate machine options. From new or used machine sales, to rental or rebuild options, your Cat dealer can provide an optimal solution to your business needs.
Your Cat dealer can help you maximize machine uptime with unsurpassed worldwide parts availability, trained technicians and customer support agreements.
To help you get the most out of your machine investment, Cat dealers offer various training resources to improve operating techniques.
Financing options are available to meet your needs.